Savin’ is evolving to comply with customs regulations
From March 3, 2026, your app will be updated.
We’ll guide you step by step to understand these changes.
What’s going to change?
The receipt is enough!
Receipt + invoice in Savin’s name
+
The changes will primarily affect the purchase receipts required to process your tax refund request with Savin’.
How to check if a store is a partner?
To make your life easier, we’ve developed a new feature in the app. From March 3, 2026, you’ll be able to easily check if a store is part of our partner network, and what type of purchase receipt to provide depending on where you shop.
partner stores at the border
With so many partner stores, your tax refunds will remain just as easy.
Over 700 partner stores
Over 400 partner stores
Over 500 partner stores
Over 600 partner stores
Over 300 partner stores
Over 400 partner stores
These adjustments are part of the modernization of customs procedures in France, involving regulatory changes. Starting from March 3, 2026, new measures will be implemented to further simplify the process and strengthen the fight against fraud.
What this means for you:
Customs will still require a receipt and an invoice to validate the tax refund.
Can I claim tax back on my online purchases?
If the store is not a partner, you will need to provide both the receipt and an invoice with Savin's contact details. These two documents are required for your tax refund request to be processed.
Can I claim tax back on purchases made outside of border areas?
What is a compliant invoice?
What proof of purchase do I need to provide if a store is not a Savin' partner?
Which stores are partnered with Savin'?
Yes, the Savin' app allows you to claim tax back on your purchases anywhere in France. The only difference is in the proof of purchase:
Partner store: receipt alone is sufficient.
Non-partner store: receipt + invoice with Savin's contact details.
When making a purchase at a non-partner store, you must request a compliant invoice at the checkout. It should include:
Billing name: Savin'
Billing address: 11 Chemin de l’Industrie, 06110 Le Cannet, France
Complete legal details: seller's name, address, SIRET number, VAT number
Invoice dated within the last 20 days
Yes, you can still claim tax back on your online purchases. You just need to provide the receipt along with an invoice containing Savin's contact details(SAVIN' - 11 chemin de l’industrie, 06110 Le Cannet).
Starting from March 3, 2026, you will be able to easily search for partner stores in the app. Simply search for the store to check if it's part of our network and to find out what proof of purchase is required.
What should I do if I only have the receipt from a non-partner store?
You will need to request a compliant invoice from the store. Without a compliant invoice and receipt, your tax refund request will be denied.